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Frequently asked questions
Ishikozen is a Puerto Rican artisan brand dedicated to the creation of decorative pieces handmade with natural stones, inspired by calm, balance and Zen aesthetics. Each piece is unique and connects nature with the home.
Yes. All our pieces are made completely by hand. We select each stone carefully and work with it with artisanal techniques such as wrapping, using natural materials.
The stones are collected responsibly, mainly in Puerto Rico. Each one retains its shape, texture and natural energy, which makes them unrepeatable.
Yes. Our pieces are considered crafts because the stones are transformed manually using artisanal techniques that give them a unique aesthetic and decorative value.
Our parts are designed to:
• Home or office decoration
• Meditation or relaxation spaces
• Meaningful and conscious gifts
• Connection with nature and inner balance
Yes. We are inspired by Zen and natural symbols. Stones represent stability and connection with the earth, while natural materials provide harmony, calm and simplicity.
When available, you can select the exact piece you see in the photo. If you want something personalized, you can write to us to check availability.
Yes, on a limited basis. You can contact us to coordinate special designs, sizes or styles, subject to material availability.
Yes, we ship within Puerto Rico. Shipping costs and times are detailed at the time of purchase.
Preparation and shipping time may vary, since each piece is handcrafted. Generally, orders are processed within 3 to 7 business days.
Due to the handcrafted and unique nature of each piece, we do not accept returns. If your piece arrives with any damage, please contact us within the first 48 hours.
We recommend:
• Keep it indoors
• Clean it gently with a dry cloth
• Avoid excessive humidity
You can write to us through our social networks or through the contact form on our website.
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